Optimize the 4 core experience of your business with Qualtrics XM - a single platform for your brand, product, employee and customer experiences


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Key Features

  • Measure your customer experience
  • Variety of available channels and devices to survey from
  • Integrate with a wide range of 3rd party tools

Great for

  • Collect feedback at every touchpoint of the customer journey through email, SMS, website intercepts, offline collection and more
  • Close-the-loop ticketing system and role-based dashboards, you can follow up directly with customers and make sure the right data goes to the right teams
  • Send out Pulse Surveys to track employee satisfaction
  • Customise brand studies to measure awareness, differentiation or any other brand variable you are interested in

Be aware that

  • Qualtrics has been created for large companies
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