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Facebook Chatbot Tools

Messenger is one of the biggest channels to maintain direct communication with your customers. By creating chatbots to funnel potential customers towards products or services that best suit their needs, businesses can increase engagement and generate more leads without needing to be online 24/7.

Manychat

Visual bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and other growth features

PRICING

Free tier available. Paid accounts start from $10 per month

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Key Features

  • Simple visual bot-builder
  • Automation and nurture functionality
  • Contains out-of-the-box widgets for easy site deployment

Great for

  • Building a responsive chatbot without coding knowledge
  • Adding automation to lead generation and customer service
  • Creating sequenced messaging as well as subscriber-wide blasts

Be aware that

  • Pricing scales with subscriber count
  • You can't upload your subscribers
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Sprout Social

Optimize your social media automation with Sprout Social's bot builder, scheduling and advanced Twitter automation tools

PRICING

Accounts start from $99 per user/per month

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Key Features

  • Create, preview and deploy chatbots on Twitter and Facebook
  • Easily create automated workflows
  • Manage chatbot conversations

Great for

  • Set up, manage and operate unique conversational components using rules-based logic for Twitter Direct Message and Facebook Messenger
  • Cut your response time in half with Suggested Replies for incoming Twitter messages, powered by Sprout’s machine learning algorithm
  • Get access to a range of other social media management tools as part of the SproutSocial platform

Be aware that

  • SproutSocial has been created for large organisations
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MobileMonkey

MobileMonkey enables automated, mobile messaging between businesses and customers via Facebook Messenger

PRICING

Free tier available. Paid accounts start from $49 per month

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Key Features

  • Intuitive response-tree builder
  • Built-in analytics and CRM
  • Broad match user input capabilities

Great for

  • Excellent way to get to grips with Facebook chatbot functionality without major investment
  • Integrating your bot directly on your site as well as your page
  • Adding automation to your user onboarding or retention journeys

Be aware that

  • Pricing scales $20/mo for each additional 1,000 contacts
  • Only highest tier allows multiple bot operations at the same time
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Chatfuel

Chatfuel is a platform for creating an AI chatbot on Facebook. Learn how to create a Facebook message bot quickly and easily, no coding required

PRICING

Free tier available. Paid accounts start from $30 per month

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Key Features

  • No-coding required interface
  • Easily segment your audience
  • AI intent analysis

Great for

  • Setting up a chatbot with rich media content
  • Getting better data from your chatbot audiences using their inbuilt analytics tools
  • Custom chatbot creation is a service offered for larger brands

Be aware that

  • The free version is heavily branded
  • AI sentiment analysis can sometimes misfire
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