Facebook Chatbot Tools

Messenger is one of the biggest channels to maintain direct communication with your customers. By creating chatbots to funnel potential customers towards products or services that best suit their needs, businesses can increase engagement and generate more leads without needing to be online 24/7.

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Manychat

Visual bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and other growth features

PRICING

Free tier available. Paid accounts start from $10 per month

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Key Features

Simple visual bot-builder
Automation and nurture functionality
Contains out-of-the-box widgets for easy site deployment

Great for

Building a responsive chatbot without coding knowledge
Adding automation to lead generation and customer service
Creating sequenced messaging as well as subscriber-wide blasts

Be aware that

Pricing scales with subscriber count
You can't upload your subscribers

Sprout Social

Optimize your social media automation with Sprout Social's bot builder, scheduling and advanced Twitter automation tools

PRICING

Accounts start from $99 per user/per month

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Key Features

Create, preview and deploy chatbots on Twitter and Facebook
Easily create automated workflows
Manage chatbot conversations

Great for

Set up, manage and operate unique conversational components using rules-based logic for Twitter Direct Message and Facebook Messenger
Cut your response time in half with Suggested Replies for incoming Twitter messages, powered by Sprout’s machine learning algorithm
Get access to a range of other social media management tools as part of the SproutSocial platform

Be aware that

SproutSocial has been created for large organisations

MobileMonkey

MobileMonkey enables automated, mobile messaging between businesses and customers via Facebook Messenger

PRICING

Free tier available. Paid accounts start from $49 per month

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Key Features

Intuitive response-tree builder
Built-in analytics and CRM
Broad match user input capabilities

Great for

Excellent way to get to grips with Facebook chatbot functionality without major investment
Integrating your bot directly on your site as well as your page
Adding automation to your user onboarding or retention journeys

Be aware that

Pricing scales $20/mo for each additional 1,000 contacts
Only highest tier allows multiple bot operations at the same time

Chatfuel

Chatfuel is a platform for creating an AI chatbot on Facebook. Learn how to create a Facebook message bot quickly and easily, no coding required

PRICING

Free tier available. Paid accounts start from $30 per month

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Key Features

No-coding required interface
Easily segment your audience
AI intent analysis

Great for

Setting up a chatbot with rich media content
Getting better data from your chatbot audiences using their inbuilt analytics tools
Custom chatbot creation is a service offered for larger brands

Be aware that

The free version is heavily branded
AI sentiment analysis can sometimes misfire