HelpCrunch

Customer communication platform for Support, Marketing & Sales: Live chat + Email automation + Ticketing software

PRICING

Free tier available. Paid accounts start from $12 per month

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?Our page editors are carefully selected for their expertise and knowledge for this product.
Page Editor & Reviewer
Byron Tassoni-Resch
Last Updated December 01, 2018

Byron Tassoni-Resch is the Search Engine Marketing Manager for Deliveroo in Europe. With over 12 years in the digital marketing industry, his main focus is on paid search, video and display campaigns. He has worked both in-house and agency side, managing multiple millions of pounds in the span of his career.

Editors Rating
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Ease of Use
4
Price
4.5
Customer Support
4
Features
3.5
4 out of 5

Key Features

  • Acquire and convert more leads with live chat and proactive messages
  • Communicate with product users thanks to an in-app messenger
  • Nurture and support customers with manual and targeted email automation campaigns
  • Organize and prioritize your customer base with ticketing functionality

Great for

  • Personal on-boarding assistant included free of charge
  • Customer support, marketing & sales teams since it's an all-in-one customer communication platform
  • Online businesses, SaaS products, and e-commerce platforms
  • Talking to your visitors and users in real-time, and making your customers happier

Be aware that

  • The free tier is limited to 1 user, 30 day chat history and 500 contacts
  • Knowledgebase and chatbot features aren't yet available, but they are currently on the product roadmap

SCREENSHOTS

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