Chatra

14-day free trial available

Chatra is a modern and easy to use live chat tool for websites that allows you to chat with your visitors, answer their questions and gain their trust, collect feedback and increase the conversion rate

PRICING

Free tier available. Paid accounts start from $15 per agent per month

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Page Editor & Reviewer

Byron Tassoni-Resch

Last Updated December 01, 2018

Byron Tassoni-Resch is the Search Engine Marketing Manager for Deliveroo in Europe. With over 12 years in the digital marketing industry, his main focus is on paid search, video and display campaigns. He has worked both in-house and agency side, managing multiple millions of pounds in the span of his career.

Editors Rating

Ease of Use

Price

Customer Support

3.5

Features

4.1 out of 5

Key Features

Complete conversation history. Chatra keeps the conversation history forever for you and your visitors, so a visitor can come back to your website anytime and continue the conversation
Create automatic triggers when certain conditions are met, and triggers can work even when you are offline
The group chats feature allows multiple agents to chat to a single visitor, this can help them solve more complicated questions
Typing insights allow you to see what your customers are typing before they send their message

Great for

Provide support in real time or use the offline messenger mode and reply to chats at your own pace
Let your customers know that you are there to help with proactive chat invitations or messaging them manually
Collect valuable feedback to identify weak spots of your website or business
Greet customers with faces of your team and add a personal touch to your service
Have unlimited conversations with complete conversation history even on the free plan

Be aware that

The free plan allows only one agent online
You pay only for active agents and not for all registered agent accounts

SCREENSHOTS

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