14-day free trial available

Chatra

Chatra is a modern and easy to use live chat tool for websites that allows you to chat with your visitors, answer their questions and gain their trust, collect feedback and increase the conversion rate

PRICING

Free tier available. Paid accounts start from $15 per agent per month

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?Our page editors are carefully selected for their expertise and knowledge for this product.
Page Editor & Reviewer
Byron Tassoni-Resch
Last Updated December 01, 2018

Byron Tassoni-Resch is the Search Engine Marketing Manager for Deliveroo in Europe. With over 12 years in the digital marketing industry, his main focus is on paid search, video and display campaigns. He has worked both in-house and agency side, managing multiple millions of pounds in the span of his career.

Editors Rating
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Ease of Use
4
Price
5
Customer Support
3.5
Features
4
4.1 out of 5

Key Features

  • Complete conversation history. Chatra keeps the conversation history forever for you and your visitors, so a visitor can come back to your website anytime and continue the conversation
  • Create automatic triggers when certain conditions are met, and triggers can work even when you are offline
  • The group chats feature allows multiple agents to chat to a single visitor, this can help them solve more complicated questions
  • Typing insights allow you to see what your customers are typing before they send their message

Great for

  • Provide support in real time or use the offline messenger mode and reply to chats at your own pace
  • Let your customers know that you are there to help with proactive chat invitations or messaging them manually
  • Collect valuable feedback to identify weak spots of your website or business
  • Greet customers with faces of your team and add a personal touch to your service
  • Have unlimited conversations with complete conversation history even on the free plan

Be aware that

  • The free plan allows only one agent online
  • You pay only for active agents and not for all registered agent accounts

SCREENSHOTS

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